Introduction
This Privacy Policy explains how Fit Skin Clinic ("we", "us", or "our") collects, uses, and protects information gathered through this website. We are committed to handling your personal information responsibly and in accordance with Australian privacy law.
By using our website, you agree to the practices described in this policy. This policy was last updated on 20 March 2026.
Information We Collect
We may collect the following types of information when you interact with our website:
- Contact form submissions — when you fill out our contact form, we collect your name, email address, and any message you choose to send us.
- Usage data — we use Google Analytics 4 to collect anonymised information about how visitors use our website, such as pages visited, time on site, and general geographic region. This data does not identify you personally.
We do not collect sensitive information (such as health or financial data) through this website.
How We Use Your Information
Information collected through this website is used solely for the following purposes:
- To respond to enquiries submitted via our contact form.
- To understand how our website is being used and to improve its content and user experience.
We will never use your information to send unsolicited marketing communications without your consent.
Third-Party Services
Our website makes use of the following third-party services, each of which may process data independently under their own privacy policies:
- Google Analytics 4 — We use Google Analytics (measurement ID: G-6MCND7TM8N) to collect anonymised website usage statistics. Google may store and process this data in accordance with their privacy policy. Learn more at Google Privacy Policy.
- Formspree — Our contact form is powered by Formspree, which processes and stores form submissions on our behalf. Formspree's privacy practices are described at formspree.io/legal/privacy-policy.
- Elfsight — We use an Elfsight widget to display our Instagram feed on this website. Elfsight may collect information as part of this functionality. Their privacy policy is available at elfsight.com/privacy-policy.
Cookies
Google Analytics 4 uses cookies — small text files stored in your browser — to distinguish unique visitors and track usage sessions. These cookies do not contain personally identifiable information.
You can disable or delete cookies at any time through your browser settings. Disabling cookies may affect the functionality of some parts of our website. For more information on managing cookies, visit aboutcookies.org.
Data Storage & Security
Contact form submissions are stored by Formspree and delivered to us by email. We do not operate our own database of form submissions.
Anonymised analytics data is stored by Google in accordance with their data retention policies.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Access to your information is limited to Fit Skin Clinic staff and necessary service providers.
While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of data transmitted to or from our website.
Your Rights
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your personal information, where applicable.
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
Contact
If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please get in touch:
- Fit Skin Clinic — 18 Steel St, Redhead NSW 2290, Australia
- Email: thefitskinclinic@gmail.com
- Phone: 0249 553 670